Warranty

Warranty

ONE (1) YEAR LIMITED WARRANTY 

Pure Pedi Part products are covered by a 1 year manufacturer limited warranty covering manufacturing defects. Wear and tear, abuse, out of scope use, user-damage, etc are not covered under this warranty. Items deemed as a “wear and tear item” such as MagJet™ heads are not covered under this warranty. 

 Pure Pedi Parts reserves the right to repair or replace products under warranty with refurbished parts. 

 Pure Pedi Parts will not be liable for any personal injury, property or any incidental or consequential damages resulting from malfunctions, defects, misuse, improper installation, or alteration of the product(s). 

ATTENTION: Any modification to the product (structural or internal) will void the warranty. 

Service Instruction: 

If your order arrives damaged, incomplete, or in need of replacement, please contact customer service by emailing us at emailus@purepediparts.com and briefly describe any issues with your order. Or give us a call at 714 - 363 - 2664, Monday-Friday 9:00AM-5:30PM PT

*Please do not ship any orders back without contacting us first 

For packaging and returning product(s): 

Ensure to enclose the following information inside the box: 

  • Your name, full shipping address, and phone number 
  • Pure Pedi Parts return material authorization number (RMA#) 
  • Detail of the problem(s) you are experiencing with the unit

Carefully pack the unit in a suitable box with tight packing to avoid damage in shipping

All shipping cost(s) must be prepaid by the customer.

ATTENTION: Pure Pedi Parts recommend for the customer to ship their package with a carrier that can provide tracking and insurance. Pure Pedi Parts is not responsible for lost packages in transit without proof of tracking.